Understanding Nonverbal Communication


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Posture. Eye contact and blinking. Gestures. Tone and pitch. What you don't say can speak louder than words. Because nonverbal communication is less intentional and harder to control than words are, it provides better clues to what people are feeling and thinking-if you know how to read those signs. In 12 revealing lectures, explore the history, evolution, and context of both the outright obvious and the sublimely subtle nuances of personal expression. Led by Dr. Mark Frank, of the Communication Science Center at the University at Buffalo, The State University of New York, you will view the scope of nonverbal communication through the lens of science, learning how to analyze the messages being sent and how they are received. One of the most fascinating aspects of this course is the in-depth research Dr. Frank reveals around the biological and anthropological aspects of nonverbal communication. He demonstrates how our endurance as a species can be directly tied to how our ability to present our intentions has evolved. At the conclusion of this course, you'll come to realize that the "invisible" world of nonverbal communication was always visible to you. After learning how to read the signals and understanding how they have come about, you will be armed with the knowledge and skills to recognize and analyze it. And, as Dr. Frank emphasizes again and again, when you understand nonverbal communication, you understand people.
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